Welcome to our website, marblek.com (the “Website”). By using our Website, you agree to be bound by these terms and conditions (the “Terms”). If you do not agree to these Terms, please do not use our Website.
- Orders and Payment
All orders placed through our Website are subject to acceptance by us. We reserve the right to refuse any order at our discretion. Payment for all products must be received in full before we will process your order. We accept payment by PayPal.
- Shipping and Delivery
We ship to all countries deserved by our Post Office. Shipping costs will be calculated at checkout based on the weight and destination of your order. We will do our best to deliver your order within the estimated time frame of 1 to 2 weeks (with exception of group buy), but we cannot guarantee delivery times. We will not be liable for any delay or failure to deliver the products within estimated times.
We guarantee that our goods will be delivered undamaged by the shipping process. Thanks to a well elaborated packaging.
It is your responsibility to keep track of the deliveries of your order, and to inform us if the package is lost, stolen, or damaged within 14 days of receiving it or 30 days from the date it was shipped. Please note that any notifications received after these timeframes will not be able to be processed, and we will not be able to take any action in such cases.
- Returns and Refunds
If you are not satisfied with your purchase, you can return the item(s) within 14 days of receiving them for a full refund (after deduction of Paypal fee). Item(s) must be returned in their original condition and packaging at your expenses. We will not accept returns of items that have been damaged or visibly used. Refund can only take place after we received back the item(s).
- Product Description and Images
We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our Website are accurate. However, we do not guarantee that the descriptions, prices, or any other content available on the Website are error-free, complete, or current.
- Limitation of Liability
Our liability to you in connection with any product purchased through our Website is strictly limited to the purchase price of that product.
- Governing Law
These Terms and any contract entered into as a result of usage of this Website are governed by and construed in accordance with the laws of the country in which our company is registered.
- Changes to the Terms
We reserve the right to make changes to these Terms at any time. Your continued use of our Website following any changes indicates your acceptance of the new terms.